Terms Of Use
Effective: March 2026
This website (“Website”) is owned and operated by Utility Market UK Ltd (“Utility Market”, “we”, “our”, “us”).
The registered office of Utility Market UK Ltd is Cedar House, Hazell Drive, Newport, NP10 8FY.
In these Terms of Use, “you” or “your” refers to the user of the Website or our services.
1. Introduction
1.1 By accessing and using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use this Website.
1.2 These Terms govern your use of the Website and services, including our comparison and referral services across energy, broadband, and insurance products.
1.3 We may update these Terms periodically. Your continued use of the Website constitutes your acceptance of any updates.
2. Privacy and Data Use
2.1 Our Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable UK data protection law.
2.2 By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.
3. Our Services
3.1 Utility Market UK Ltd provides a free platform to compare and connect you with energy suppliers, broadband providers, and insurance providers.
3.2 We are not a provider of energy, broadband, or insurance services. Any contract is entered into directly between you and the selected provider.
3.3 While we aim to ensure that information on our Website is accurate and up to date, we do not guarantee that all offers are available, complete, or free from error.
4. Our Commitments to You
4.1 We aim to provide clear, fair, and transparent comparisons to help you make informed decisions.
4.2 We may receive a commission from a provider if you proceed with a product through our platform. You do not pay us for our comparison or support services.
4.3 Commission arrangements may vary between providers; however, we do not rank or recommend providers solely based on remuneration.
4.4 We comply with all relevant UK legislation and regulatory requirements, including:
- Consumer Rights Act 2015
- Data Protection Act 2018
- UK General Data Protection Regulation (UK GDPR)
- Competition Act 1998
- Financial Services and Markets Act 2000 (where applicable)
5. Products Compared
5.1 We compare a range of products from selected providers across energy, broadband, and insurance markets.
5.2 Not all providers or products available in the UK market are included in our comparisons. The products displayed may not represent the entire market.
5.3 You should review all provider documentation, including terms and conditions, before entering into any agreement.
6. User Responsibilities
6.1 You agree to:
- Use the Website for lawful, personal, and non-commercial purposes only
- Provide accurate and complete information when using our services
- Not misuse, interfere with, or disrupt the Website or its functionality
6.2 You must be at least 18 years old to use our services.
7. Third-Party Providers
7.1 All products and services are provided by independent third-party providers. We do not control their pricing, product features, or service delivery.
7.2 We are not responsible for the performance, acts, omissions, or representations of third-party providers.
7.3 Any issues relating to a product or contract must be raised directly with the provider.
8. Payment and Fees
8.1 Our comparison services are provided free of charge to you.
8.2 We may receive commission from providers when you purchase or switch products through our platform.
9. Intellectual Property
9.1 All content on this Website, including text, graphics, logos, branding, layout, and software, is owned by or licensed to Utility Market UK Ltd.
9.2 You may not copy, reproduce, distribute, or exploit any content without our prior written consent.
10. Limitation of Liability
10.1 The Website and services are provided on an “as is” and “as available” basis.
10.2 To the fullest extent permitted by law, we exclude liability for:
- Errors or inaccuracies in Website content
- Provider performance or third-party issues
- Technical failures, interruptions, or delays
10.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
11. Termination
11.1 We may suspend or terminate your access to the Website if you breach these Terms or misuse our services.
12. Governing Law
12.1 These Terms are governed by the laws of England and Wales.
12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.